24/7 Nurse on call
Office Hours: 8:30-5 M-F

NOTICE OF NONDISCRIMINATION and ACCESSIBILITY REQUIREMENTS

Discrimination is Against the Law. Hospice & Palliative Care of Martha’s Vineyard complies with applicable Federal laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, or sex.

Hospice & Palliative Care of Martha’s Vineyard provides free aids and services to people  with disabilities to communicate effectively with us, which include qualified sign language interpreters, and written information in other formats and languages, such as large print, audio, accessible electronic formats, etc. We also provide free language services to people whose primary language is not English. This includes qualified interpreters and information written in other languages.

If you need these services, contact Chantale Patterson, Executive Director, at (508) 693-0189.  If you believe that Hospice & Palliative Care of Martha’s Vineyard has failed to provide  these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Chantale Patterson, Executive Director or Meaghan Hurley, Compliance Officer

Mailing Address: 455 State Rd, PMB 244, Vineyard Haven, MA 02568 PH: (508) 693-0189 FX: (508) 693-7229 email: hello@hospiceofmv.org

People who are deaf, hard of hearing, late deafened, or speech disabled may reach Hospice & Palliative Care of Martha’s Vineyard with MassRelay.

TTY and ASCII Users: 711 (English: 800-720-3480; Spanish: (866) 930-9252) Voice and Hearing Users: 800-720-3479

You can file a grievance in person or by mail, fax, or email. If you need help filing, we are  available to assist you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

LANGUAGE INTERPRETATION SERVICES

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-508-693-0189. (TTY: (866) 930-9252)

Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-508-693-0189. (TTY: (866) 930-9252)

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-508-693-0189. (TTY: (866) 930-9252)

French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-508-693-0189. (TTY: (866) 930-9252)

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-508-693-0189. (TTY: (866) 930-9252)

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-508-693-0189. (TTY: (866) 930-9252)

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 2148-422-508-1 (رقم (TTY: (866) 930-9252)

Cambodian: ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-508-693-0189។ (TTY: (866) 930-9252)

French: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-508-693-0189.

Italian: ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-508-693-0189. (TTY: (866) 930-9252)

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.1-508-693-0189 번으로 전화해 주십시오. (TTY: (866) 930-9252)

Greek: ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-508-693-0189. (TTY: (866) 930-9252)

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-508-693-0189. (TTY: (866) 930-9252)

Hindi: ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।1-508-693-0189 पर कॉल करें। (TTY: (866) 930-9252)

Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-508-693-0189. (TTY: (866) 930-9252)